CLient Brief
Our clients wanted to make a statement with their work surface and chose an opulent Sensa Granite, Orinoco, by Cosentino. The tones of the vertical wood grain on the base cabinets are striking, as are the tall cabinets in dark grey which give a dramatic feel to the space. The television-surround matches the kitchen with an open shelving system. The bi-fold door cleverly disguises a mini drinks area to the left of the tall cabinets and makes use of the deep worktop.
Customer experience
“Let’s assume you’re looking for a ‘modern look’ kitchen, rather than something more traditional or rustic. Contour, who specialise in Leicht cabinetry, should be top of your list of studios to visit.
We offered 6 suppliers the chance to win our business, having visited and considered many more, but Contour bested the others by some distance.
Their design was creative. They listened to our ideas; took into account our preferences; but they were prepared to challenge our thinking and propose alternatives.
We’re very particular (some might say overly fussy!) and we’d have forgiven the Contour team had they lost patience with our frequent changes and protracted indecision. They didn’t. Not a hint of any frustration or irritation - consummately professional.
The whole process felt collaborative - Contour were working with us throughout. Everyone at the studio David, Rachael, Jon, Alex, and Sarah (who’s now left Contour - we’ve been reassured we weren’t the cause!) all ‘knew their onions’. The depth and breadth of product knowledge of course inspires confidence, but it also saved time and (even more) agonising. The consequences of some of our decisions were anticipated, explained, and quickly addressed. We always felt we were in safe hands.
All the time and effort that went into finalising the design would have counted for little had the installation not also been first class. We’ve had a lot of work done on our house with many trades involved. We’ve been fortunate enough to choose talented people who, for the main part, completed their jobs to a high standard and also respected our property and our neighbours. However, nobody has been as careful or as precise as Richard was when installing our kitchen. The scribing he did to fit panels around awkward beams has to be seen to be believed - a true craftsman.
Without qualification or reservation, I’d recommend Contour to anyone considering a kitchen upgrade who values both quality products and the ‘personal touch’. If you’re still vacillating then try to time things so your installation is close to Christmas. Contour will invite you to a seasonal celebration in their studio, and Alex’s mince pies are ‘to die for’!”